About us

Tented Adventures was started by experienced hospitality individuals with a passion for travel, adventures and our African wildlife and its intend was so share the wonders of Southern Africa with our guests. Our camps are known for its exceptional service, an authentic safari experience affordable and unique. Our camp hosts and safari guides are known for their passion and commitment to service excellence and deliver on our promise of a wonderful experience. Our daily reward is receiving guest comments and reviews and reading how they experienced our camps and that our teams delivered on our promised. Use of Site You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws. 

Disclaimer of Warranty

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement. The owner of this site, the authors of the content and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in this content. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these content is forbidden in those places where the law does not allow this disclaimer to take full effect. 

Our Rights We reserve the right to:

1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

3. We strive to maintain the Website on a regular basis. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website. All the information gathered in the online form on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone. The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyse trends, and administer the Site. We may need to change this policy from time to time to address current issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail. By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product availability

Lead time is dependents on service availability. Should we have tours available, orders will be dispatched the same day provided payment is received before 14h00 hours. Booking Procedure / Product availability To secure a safari, an email confirmation and deposit is required from the agent, operator or client. Bookings made more than 50 days prior to departures requires a 50% deposit to confirm. Bookings made within 50 days prior to departure requires full payment to confirm.

Cancellation Policy

Cancellations made after confirmation email and deposits are subject to the following cancellation fees:

No show or cancellation within 14 days of stay – No refund due.

• Cancellation between 15 and 30 days before stay – 25% of the deposit will be refunded.

• Cancellation between 60 and 30 days before stay – 50% of the deposit will be refunded

• Cancellation more than 60 days before stay – full refund.

Child Policy

Children under 12 are charged 100% of the adult sharing rate per night and may be required to share the parents’ room. No Children under 6 allowed, we reserve the right to ask for proof of date of birth, so please do not be offended if we do. We welcome children aged 6 and older on our safaris and will include them on our open vehicle game drives but this is entirely up to the guide’s discretion. Private game drives can be arranged in advance and at an additional charge.

Inclusions and Exclusions

Inclusions and exclusions are strictly as per each chosen itinerary, unless specified otherwise in writing. Health requirements Several of the areas we visit are malaria areas. Please consult with your doctor. Please inform us of any pre-existing conditions such as diabetes or asthma and any prescription medication you may be taking. We also need to be informed of any food allergies or physical disabilities that you may have. No compulsory vaccinations are currently listed for South Africa. Please consult with your travel doctor regarding this.

Travel Insurance

We strongly recommend that all travellers have adequate travel insurance. Please consult with your agent.

Visas

All visa requirements are the client’s responsibility.

Departure and Return Times

We endeavour to collect all guests from their respective Johannesburg and Pretoria hotels between 06h30 and 08h00 on the day of their booked safari. Due to multiple pick-up points, we may have to stagger these times. On our return, we plan on being back in Johannesburg between 17h00 and 18h00. Guests flying out on the day the safari returns to Johannesburg are reminded not to book any flight departing before 19h00 (domestic) and 20h00 (international). We strongly recommend that guests stay over in Johannesburg on the day that their safari returns to Johannesburg. We do not accept liability for missed flights should we return later than planned.

Disclosure of outlet country at time of payment

South Africa First National Bank Payment Options and Pricing All transactions will be processed in South African Rands (ZAR). The price will include the price of the purchase plus any applicable sales tax and include the entrance fees. We reserve the right to change pricing at any time without prior notice.

Law

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions. Updating of these Terms and Conditions We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Consent

I understand that all the designs and trademarks are registered to Tented Adventures, Kwik Fab Projects and their assigned agents and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Kwik Fab Projects, Tented Adventures and or its designated agents for any civil action or any legal action deemed necessary against me. A copy of the ECT Act is available at http://www.internet.org.za/ect_act.html.